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A MyOvarianCancerTeam Member asked a question 💭
GrearBritain
April 15
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A MyOvarianCancerTeam Member

Check for MALWARE!

Since the redirect is happening across different browsers (even after switching to Microsoft Edge), this indicates the issue is likely rooted at the system level rather than just a single browser's settings.

This behavior is often caused by malware, a malicious browser extension, or a browser hijacker.Immediate Fixes to Stop RedirectsCheck for Malicious Extensions: Even new browsers can inherit extensions if you sync your accounts.

Go to edge://extensions and remove anything you don't recognize. Some "benign" extensions like page editors or themes have been known to be hijacked to force redirects.
Run a Full Malware Scan: Use built-in tools like Windows Security or reputable third-party software like Malwarebytes to scan for hijackers that specifically target browser behavior.

Clear All Browsing Data: Corrupted cache or cookies can cause persistent redirect loops.In Edge:
Go to Settings > Privacy, search, and services > Clear browsing data and select All time.Check for Rogue Browser Policies: Some malware installs itself as an "Enterprise Policy," making it invisible in the standard extensions list.

You can check for these in Edge by typing edge://policy in the address bar.

Try typing the above about
edge//policy in the address bar

April 15
A MyOvarianCancerTeam Member

Nothing is working to change my Acvount settings to stop being redirected to Facebook.

April 15
MyOvarianCancerTeam

Why is updating your location redirecting to Facebook?

It sounds like your account might be linked to Facebook, which can cause this redirect issue when trying to update settings.

Here's how to fix it:

If you want to update your location without using Facebook, you'll need to set up a password for direct login:

1. Log out of Show Full Answer

Why is updating your location redirecting to Facebook?

It sounds like your account might be linked to Facebook, which can cause this redirect issue when trying to update settings.

Here's how to fix it:

If you want to update your location without using Facebook, you'll need to set up a password for direct login:

1. Log out of Facebook on all your devices
2. Go to the login page and click "forgot your password?"
3. Follow the steps to reset your password
4. Once you have a new password, log in directly without Facebook

Then update your location:

1. Select the menu icon (two lines) in the top left
2. Choose "Account Settings"
3. Find "Location" and tap "Change"
4. Enter your new city (wait for options to populate before selecting)
5. Enter your password and click "Update Location"

This should allow you to update your location without the Facebook redirect.

April 15

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